Client Value Creation, Commitment to Excellence, Entrepreneurial spirit
The MERMEC Group ability to challenge its market comes from its inspirational organization pursuing innovation with passion, energy and commitment. Several factors have contributed to the remarkable record of success of the Group, but one stands above all others, our unwavering commitment to a set of core values: an absolute devotion to customer satisfaction, professionalism in everything we do, a goal-oriented bias for action.
Customer Focus: The key measure of our success is our customers' success. We are committed to meet their needs living their own ambitions and objectives. We build long-standing relationship committing ourselves to work alongside our customers so that we can deserve their trust.
Commitment to Excellence: We always are looking for ways to improve our operations and processes, and we believe there is nothing too large or too small for improvement. Commitmnent to excellence means creating high-value solutions for our customers with consistent product quality, reliable delivery and service, and distinctive technology.
Bias for Action: To change reality in such a way that it produces the results you want to see, requires a bias toward action. We have a sense of urgency and a bias for action. We show high initiative to deliver results. We encourage risk-taking that has been carefully considered. We achieve through excellence, exhibiting the highest levels of professionalism, competency, and ethics. We are proud to be at the cutting-edge of technology. We learn everyday from everyone, that's why we look for continuous improvement.